Logging in to f11 is simple — but if you're doing it for the first time or returning after a long break, there are a few things worth knowing. Getting it right from the start keeps your entire gaming experience smooth and secure.
There are two ways to log in to f11 – with your mobile number or your email. Use whichever you registered with; if you signed up with a mobile number, that's the easiest option. Enter your password and click "Log In" to complete the process.
The first time you log in from a new device, you may receive an OTP on your mobile. This is normal – simply enter the code to complete verification. Never share your OTP with anyone; f11 will never call you to ask for it.
If you forget your password, click the "Forgot Password?" link on the login page. A recovery code will be sent to your registered mobile number or email. Use that code to set a new password. The whole process takes under five minutes.
If you enter the wrong password too many times, f11 may temporarily lock your account as an automatic security measure. To unlock it, either contact support or wait a short while before trying again.
You can be logged in to f11 on multiple devices at the same time — so even if you're already signed in on your phone, you can still access your account from a computer. That said, if you ever suspect a login from an unrecognized device, go to your profile settings, select "Log Out of All Sessions," and change your password right away.
After extended inactivity, f11 automatically logs you out to protect your account. If you're on a public device, make it a habit to log out manually every time.
Warning: f11 will never ask for your password or payment details via email, SMS, or phone. If you receive any such message, report it to support immediately – it may be a phishing attempt.
90% of login issues at f11 are resolved with a simple password reset, so try that first. If the problem persists, email support@f11.site or reach out via live chat – you'll typically get a resolution within 1 hour.